SonicWALL and ConnectWise Raise Bar With Enhanced Integration

November 6, 2009

Management ecosystem upgrade delivers significant breakthroughs in ease-of-use and process automation, enabling tighter integration between SonicWALL and ConnectWise management applications

SAN JOSE, Calif., Nov. 6 /PRNewswire-FirstCall/ -- SonicWALL, Inc. (Nasdaq: SNWL), a leading secure network infrastructure company, today announced the company is working closely with ConnectWise towards deeper integration between the SonicWALL Global Management System (GMS) and ConnectWise Professional Services Automation (PSA) Software.

ConnectWise PSA will leverage the Web Services Application Programming Interface (API) which is part of the upcoming 6.0 release of SonicWALL GMS. GMS 6.0 is tentatively scheduled for release later in the fourth quarter of 2009. The required update to the ConnectWise PSA product is tentatively scheduled to be available sometime in the first half of 2010 at which time customers will be able to benefit from the enhanced integration options.

Via the Web Services API, SonicWALL GMS will serve up additional periodically scheduled SonicWALL-specific XML reports to ConnectWise PSA, which will associate the reports to specific customers, bundle SonicWALL reports with reports from other sources, thus - delivering key insight into network usage behavior to the customer.

In addition, SonicWALL GMS will provide detailed company and device information to the Customer Relationship Management portion of ConnectWise PSA allowing the IT solution provider customer to easily tie SonicWALL devices to company accounts. IT administrators will also be able to automate the retrieval of service contract levels and expiration dates from GMS for use in the warranty/ service renewal parts of ConnectWise PSA.

Thirdly, it will be possible for SonicWALL GMS alerts to trigger the automatic creation of trouble ticket in the Service Board part of ConnectWise PSA. GMS can generate many different types of alerts. For example, the administrator can create alerts for devices going offline or VPN tunnels going down.

"SonicWALL understands that customers do not use the Global Management System in a vacuum. In fact, many customers use a wide variety of software consoles to manage, report on, and monitor their IT infrastructure for either themselves or, in the case of Managed Service Providers, their customers. Customers also typically use a number of enterprise applications. Managed service providers and other IT solution providers use Professional Services Automation tools, such as ConnectWise PSA, to improve efficiencies in the operations of their business," said Jan Sijp, Director of policy and management for SonicWALL. "It is important that SonicWALL GMS interoperates with these other applications and this is why we developed the new Web Services API. We are confident that the upcoming tighter integration between SonicWALL GMS and ConnectWise PSA will benefit many of our IT solution provider partners who deploy SonicWALL equipment and use both SonicWALL GMS and ConnectWise PSA."

Expanded Multi-appliance Management and Reporting

The Web Services API is one of many new features available in the upcoming SonicWALL GMS 6.0 release. With GMS 6.0, SonicWALL extends appliance management beyond Network Security and Secure Remote Access to encompass Email Security and Continuous Data Protection, thereby enabling enterprises and MSPs to centrally manage an entire distributed SonicWALL security infrastructure. Features added in GMS 6.0 may include but are not limited to:

    --  With GMS 6.0, GMS administrators can define and push policies for
        Continuous Data Protection (CDP) and Email Security appliances at the
        device, device group, or global level. Expanding granular management
        coverage to the CDP and Email Security product lines greatly enlarges
        the applicability of GMS
    --  Application Firewall reporting for greater visibility into the impact
        and effectiveness of application firewall policies and thus increase
        employee productivity and efficiency of network usage
    --  Ability to run custom reports for secure remote access devices that
        allow administrators to use the raw logs collected from Aventail and SMB
        SSL VPN devices under management
    --  Support for SonicOS 5.5 extends GMS capabilities to a wider range of UTM
        appliance features, making the GMS administrator more productive

    --  An enhanced Web services API to facilitate integration between GMS and
        other management consoles and enterprise applications, greatly increases
        the productivity of the internal IT staff

For more information please visit: http://www.sonicwall.com.

About SonicWALL, Inc.

SonicWALL is committed to improving the performance and productivity of businesses of all sizes by engineering the cost and complexity out of running a secure network. Over one million SonicWALL appliances have been shipped through its global network of ten thousand channel partners to keep tens of millions of worldwide business computer users safe and in control of their data. SonicWALL's award-winning solutions include network security, secure remote access, content security, backup and recovery, and policy and management technology. For more information, visit the company web site at http://www.sonicwall.com/.

About ConnectWise

ConnectWise is the world's leading SaaS/Cloud provider of professional service automation (PSA) applications designed exclusively for technology consultants, integrators and developers. More than 30,000 IT solution providers rely on ConnectWise to more efficiently integrate key business operations across their enterprises, from business development and project management to client services and billing. ConnectWise technology enables IT companies to drive greater accountability, operational efficiency, profitability, and tighter systems integration. Visit http://www.connectwise.com for more information or call 813-463-4760.

Safe Harbor Regarding Forward-Looking Statements

Certain statements in this press release are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. The forward-looking statements include but are not limited to statements regarding the benefits associated with the integration of SonicWALL GMS and the ConnectWise PSA offering, the release schedules for GMS 6.0 and the update to ConnectWise PSA, our ability to provide expanded multi-appliance management and reporting and the benefits associated with the SonicWALL GMS 6.0 offering. These forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to certain risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. In addition, please see the "Risk Factors" described in our Securities and Exchange Commission filings, including our Annual Report on Form 10-K for the year ended December 31, 2008, for a more detailed description of the risks facing our business. All forward-looking statements included in this release are based upon information available to SonicWALL as of the date of the release, and we assume no obligation to update any such forward-looking statement.

NOTE: SonicWALL is a registered trademark of SonicWALL, Inc. Other product and company names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

SOURCE SonicWALL, Inc.